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Shipping FAQ’s

How do I track the status of an order?

You can see the status of your order by logging into your account. When your order is ready for shipping, we include the tracking number as well as send you an email telling you that your order is on the way.

How often do you ship?

Custom Gloves and Bats

  • Custom glove orders ship within 4-6 weeks from the order date. Once complete, your glove is sent to us for inspection or if we determine that the glove is perfect we will ship directly from the factory to you.
  • Wood bat orders will ship on the 3rd week after your order is accepted in our system.
  • Retail orders are shipped within 2 days of confirmed payment.

How is shipping calculated?

  • The shipping prices are generated via a 3rd party application using the originating address of Jamaica, NY 11423.
  • We use a combination of USPS, Fedex and DHL for domestic and international shipping.

Do you have expedited manufacturing & shipping options?

Our made-to-order products are eligible for expedited manufacturing and shipping at an additional cost of $60. This fee will get your item higher in the production queue and the standard shipping option.

If I need to expedite my order will I still receive free shipping?

Free shipping applies only to our standard shipping options. Expedited order request will incur a fee of an additional $60.

How long do I have to wait to receive my order, after it has shipped?

We can’t guarantee that a package will arrive at a specific time or date. Generally, if there are no issues and based on your location, orders can arrive within 1 week.

I live in another country. Can I pay you extra to pay for the clearing of my order through customs?

At this time, customers are responsible for all import duty & taxes entering their countries.

Where does 9P ship?

9P ships to all 50 US states, as well as US territories and military addresses (AE, AA, AP). International orders are accepted and shipped via EMS (USPS) Shipping or DHL Global.